I recently visited a young business (less than 10 years old) that is experiencing on average 50% year over year growth. The growth is so fast their new head office is already out of space! Here are a few reasons why they continue to grow:
- Great leadership hiring great people
- Identification and correction of too much on one persons plate
- Investing in systems to reduce workloads and improve processes
- Providing superior customer service by offering solutions not products
- Diversification into multiple products and industries
I plan to write further blogs on each of the above.
One thing I noticed, is the company has found a way to keep the founders creative by reducing their workloads as the business grows. I see too many companies where the founder tries to maintain all duties and responsibilities that they had when the founded the company and usually takes on more as time progresses. This usually leads to burnt out leaders and upset customers. As your business grows you want to keep the customers that were there with you when you started, as long as there is mutual benefit to the relationship.
Tyson McMurren, CMA
xylidin 